info@skyloopmedia.com

Privacy Policy & Terms and Conditions

Sky is the limit

SECTION 1: Terms and Condition – No Refund Policy

By using the SkyLoop Media Website and Services provided by SkyLoop Media, you agree to the company’s terms, conditions, and no refund policy.

At SkyLoop Media, we follow and practice industry standards to deliver the best services like Digital Marketing Consultancy, Website Design, and Development to our clients. The projects are handled by experienced and well-trained staff at SkyLoop Media.

NO REFUND POLICY

At SkyLoop Media we reserve the right to not offer a refund on any of the services that our clients sign up to in our sole discretion. As all the details of the services provided by SkyLoop Media will be explained and listed in the contract with the client, the client can make amendments beforehand. Once the contract is signed and an agreement between SkyLoop Media and the client has been made the company will have to make various investments to fulfill the agreed services and can therefore not pay any refunds.

There is always a certain set of resources that are involved in achieving every milestone of a campaign. Being a Digital Marketing Consultancy and Web Design and Development Service Provider, we never compromise on quality standards. We take all the time, energy, and efforts required to build the concept for the project and it consumes a lot of our resources.

We can’t offer any guarantees on Google rankings as the search engine is updated regularly and fluctuations of rankings are outside of our control. However, we always aim to achieve the best possible outcomes for our clients and utilize all the resources we have to achieve the desired ranks.

CANCELLATION POLICY

For fixed-term contracts, we reserve the right to not accept any cancellations during the term of the contract as both parties have agreed and signed a contract outlining the project’s timeframe, cost, and services. Amendments should be made before the contract is signed.

For ongoing contracts cancellations can be made at any point with a 30-day written notice to SkyLoop Media Services offered by us require different plans of action to be completed:

Solution management to perform a complete project handover, stating reasons for termination. You agree to be billed for the same duration. If you wish not to have a project handover, you can drop a Cancellation Request Email to SkyLoop Media management and we will give you a confirmation within 48 hours of “Immediate Service Discontinuation”.

Any changes to the scope of work during the development phase or any third party involvement which we are not informed about in advance may lead to a cancellation of the project by SkyLoop Media. In this case, no refunds will be provided.

WEB DESIGN AND DEVELOPMENT

Website Design and Development projects consume a lot of resources and time based on your specific requirements. If you decide to change the design elements, you agree to allow us additional time and you agree to pay for the time consumed also.

SkyLoop Media makes the final decision on whether to bill for the extra hours of work.

Every design and revision consumes resources from different subject experts. So, you agree to instruct all your design requirements before starting the work. Any changes to the scope of work during the design or development will lead to additional charges and a delay in delivery.

SEARCH ENGINE OPTIMISATION:

SEO or Search Engine Optimization is a time-consuming activity and usually, the results are given after a reasonable timeframe, which is discussed and agreed on with each client individually, depending on their specific project requirements. By using SEO Services provided by SkyLoop Media you agree that you understand that Search Engines are highly volatile and are therefore difficult to predict.

We reserve the right to change/add and modify the policy without any notice; it is advisable to check this page regularly.

SECTION 2: Privacy Policy 

SkyLoop Media is committed to protecting the privacy of its clients and using their information responsibly. Please read below for detailed information about our privacy policy, GDPR Compliance, Terms, and Conditions.

DISCLAIMER
At SkyLoop Media, we are highly trained digital marketing professionals who quickly adapt to market fluctuations and bottlenecks. We do not guarantee the results that we have projected in this article/course. The actual results of the course may vary based on competition and efforts from the user.

RE-MARKETING CAMPAIGN OPT-OUT

If you would like to opt-out of our re-marketing campaign, kindly visit the page. You will be automatically removed from our re-marketing Audience set. This is subject to Facebook Terms and Conditions / Google Terms and Conditions. You should visit the page from the same device where you see ads from SkyLoop Media. If you face any difficulties, you should email ————— and we will help you opt-out of the re-marketing ads.

TERMS & CONDITIONS

INTRODUCTION
These terms of use relate to your accessing and using the ( website’s URL  )website as well as all related pages. They describe how you may use this website. By using this website you clarify to have read, understood, and agree to these terms of use.

WHO ARE WE?
SkyLoop Media is a registered Business in the United Kingdom offering Digital Marketing, Web Design, and SEO Services Globally.

DISCLAIMER
The information on this website is provided on an “as is” basis. SkyLoop Media does not hold any responsibility for representations and warranties relating to this website and its contents or content provided by any affiliates or any other third parties. This also includes any inaccuracies or omissions on this website and/or the Company’s content, and excludes all liability for damages arising out of or in connection with your use of this website.

This includes, without limitation, direct loss, loss of business or profits whether or not the loss of such profits was foreseeable, arose in due course of the project or you have advised this company of the possibility of such potential loss. It also includes damage caused to your computer, computer software, systems, programs and data stored or any other direct or indirect, consequential and incidental damages. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.

AVAILABILITY
unless otherwise stated, the services featured on this website are only available within the United Kingdom. All advertising is intended solely for the United Kingdom market. You are solely responsible for evaluating the fitness for a particular purpose of any downloads, programs, and text available through this website. SkyLoop Media does not warrant that the service from this website will be uninterrupted, timely, or error-free, although it is provided to the best of our ability. By using this service, you thereby indemnify this Company, its employees, agents and affiliates against any loss or damage, in whatever manner, however, caused.

LINKS
Links to this website: you may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.

Links from this website: we do not monitor or review the content of other party’s websites which are linked to and from this website.

Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. You should evaluate the security and trustworthiness of any other website connected to this website and read their privacy policy and terms of use statements. SkyLoop Media will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

ENCRYPTION
Information you supply through this website is encrypted. This means your information submitted is transferred to the webserver with encryption. This site uses a secure server (SSL) to encrypt all of your personal information. We use strong security measures to prevent the loss, misuse, and alteration of your information once it is in our records.

HACKING
you may not, nor may you allow others to, directly or indirectly, attempt, or disrupt, impair, or interfere with, alter or modify this website.

COPYRIGHT
Information on this website is for information only. All material on this website is the property of SkyLoop Media. Copyright and other relevant intellectual property rights exist on all texts, images, audios, software, files, and videos on this website. All rights are reserved. You must not copy, reproduce, retransmit, photocopy, distribute, disseminate, sell, publish, broadcast, circulate, frame, create derivative works of or store the information received through this website, in whole or in part, without the prior written consent of SkyLoop Media.

Users may not post any information from the website to newsgroups, mail lists, electronic bulletin boards, or any other public forums without prior written consent from SkyLoop Media.

CHANGES TO TERMS OF USE

SkyLoop Media reserves the right to make changes to these terms of use at any time. Every time you visit this website you agree to the current terms of use.

QUESTIONS

If you have any questions regarding these terms of use please contact us using the details in the ‘contact us’ section.

 

USAGE & STORAGE OF INFORMATION:

  • We will send emails concerning the inquiry received on the website.
  • We send emails and make phone calls related to the inquiry generated from the website contact forms / incoming phone calls to numbers listed on the website / Social Media messages/comments / offline inquiries.
  • The web host stores all data concerning this website/enquiry. By using this site you also agree to the Web Host Terms and Conditions.
  • Even after your “Request to Delete Data”, we still store your past emails/message and correspondence for our internal reference & taxation.
  • We save Customer Data (from inquiries) and upload it to Facebook for Re-Marketing
  • We use Customer Data to send email campaigns with the latest offers and promotions.
  • We store Customer Data in our Internal Servers / Software used to store and access client records.
  • If you contact us with the Online Chat System (Tawk.to), the information gets stored on Tawk.to servers. By using our chat, you agree to Tawk.to Terms, Conditions, and Privacy Policy.

 

WEBSITE COOKIES / TRACKERS / PRIVACY

we use cookies to keep track of how our visitors are using our website. Cookies are little files that are stored on your computer’s hard-drive and contain information about your interaction with our website. They make the running of our website smoother, but they also provide us with traffic information, letting us know how many people are visiting different parts of the site. Though cookies give us information about the visitors to our website, they can in no way be used to identify those visitors. We make no attempt to associate information gathered from cookies with personally identifiable information gathered from any other source. Cookies are used purely as a statistical and analytic tool.

 

Personal Information:

  • Any personal information you pass on to us is kept in the strictest of confidence. We will not share this information with any third party. Under the Data Protection Act 1998, you are at liberty to request details of any personal information we hold about you.
  • We use Cookies for Google Analytics
  • We use Facebook Pixels for Re-Marketing Ads on Facebook & Instagram
  • We use Cookies to show re-marketing ads on Google Display Network

 

WE NEVER SELL YOUR DATA

IP ADDRESS
we may use your IP address to help diagnose problems with our server and to administer our website. Your IP address also may be used to gather broad demographic information and to recognize website user traffic patterns and site usage. This information aids us in merchandising and in developing the design and layout of the site.

We may also collect and share information about the pages that you visit on our site, but this information is not personally identifiable.

CHOICE/OPT-OUT
If you do not wish to receive announcements or special offers from us or third parties, you can do the following:

  •    Email Newsletters
    You may, from time to time, receive information from us about new features, new services and special offers we think you’ll find valuable. You can always opt-out using the “unsubscribe” link on the email. You can also use the above “Request” form to delete your information.
  •    Your Agreement
    By using our website or using our services, you agree to the collection and use of information as outlined in this privacy policy. We may from time to time update this policy. We will post any changes to our policy on this page so that you are always aware of what information we collect and how we use it.